Política de reembolso
Every AKME piece is handcrafted to order, one by one, in strictly limited quantities. Because of the individual, made-to-order nature of our work, we do not accept returns, exchanges, or cancellations. All sales are final.
Please double-check your size before ordering — our shoes are designed to run true to size based on US men's sizing. If you're unsure, contact us at info@akmeus.com before you order and we'll be glad to help.
Damaged or defective items The only exception is an item that arrives damaged or defective. Please inspect your order as soon as it arrives and contact us at info@akmeus.com within 7 days of delivery with your order number and clear photos of the issue. Once we confirm the damage or defect, we'll repair, replace, or refund the item at our discretion.
How to start a damage claim Email info@akmeus.com with (1) your order number, (2) a short description of the problem, and (3) photos clearly showing the damage. Please do not ship anything back before contacting us — unauthorized returns will not be accepted.
Questions? Reach us any time at info@akmeus.com.
