For domestic shipping, on purchases over $1000, we offer free shipping.

Orders are processed and shipped from Monday to Friday. For orders with two or more items, items may ship separately. Please note, a signature is required for all deliveries.

International customers are responsible for paying these duties is because they are imposed by the recipient country's government as a way to regulate trade and protect domestic industries. These fees contribute to the country's revenue and are an integral part of international trade policies. While we strive to provide a seamless shopping experience, it's important for us to be transparent about these potential charges upfront to avoid any surprises upon delivery.

Returns
You may always return an item based on our online return policy.
We have a 5-day return policy after the order is delivered only for US customers, which means you have 5 days after receiving your item to request a return.

• To care for this product, wipe it with a soft, dry, natural-colored cloth.
• If it comes into contact with liquids, wipe it immediately and leave it to dry in fresh air.
• Do not use neutral or aggressive chemicals to clean.
• Do not machine wash. Instead, we recommend seeing a cleaning specialist.
• Do not expose this product to direct sources of heat or sunlight for prolonged periods.
• After each use, we advise keeping it in its pouch and box to protect it from light, dust, and moisture.
• To preserve their original shape, fill shoes with white tissue paper.

At Akme, we prioritize American craftsmanship and transparency. Our products are handcrafted one by one in the US, reflecting our commitment to quality. While overseas manufacturing may offer cheaper alternatives, we're dedicated to finding a balance between finely crafted goods and accessibility.

Akme aims to emphasize the value of long-lasting, artisanal products that inspire creativity, preserve tradition, and foster community experiences.

Our goal is to encourage consumers to embrace a particular mindset, fostering collaboration and creativity without the constraints of corporate agendas.

Should you need any further information, please email us at info@akmeus.com
Our customer service will answer your enquiry as quickly as possible excluding national holidays.